When you create an account or use the cricketx platform, we collect certain information. This Privacy Policy explains with full transparency what data we collect, why we collect it, and how it is kept secure. We believe that respecting your privacy is the foundation of any trustworthy platform.
Cricketx never sells your personal information. Your data is used exclusively to deliver our services, maintain security, and enhance your experience.
Introduction & Applicability
This Privacy Policy applies to all services and operations of the cricketx platform (https://cricketx.ws). It covers every interaction — whether you're browsing our website, creating an account, placing bets, or contacting our support team.
Cricketx places the highest priority on user privacy. We comply with applicable data protection laws and international standards. If you have any questions after reading this policy, don't hesitate to reach out to our support team.
- This policy applies to all users of the cricketx platform
- Continued use of the platform will be considered acceptance of this policy
- Any policy updates will be published on the website
- Cricketx services are not available to anyone under 18 years of age
What Information We Collect
Cricketx only collects information necessary to provide its services. Requesting unnecessary data goes against our policy. Full details are provided in the table below:
| Data Type | What We Collect | Why It's Needed |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Notifications |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security monitoring and fraud prevention |
| Usage Information | Betting history, login times, and page visits | Service Improvement & Personalized Experience |
| Location Information | Country and approximate region (IP-based) | Regional Compliance |
Cricketx never stores full bank account numbers or card numbers directly. All payment information is processed exclusively through encrypted payment gateways.
Purpose of Data Use
Collected data is used solely for the purposes listed below — it is never used for any other reason or sold to third parties.
- Account Management: Completing registration, login, password reset, and account verification
- Payment Processing: Processing deposits and withdrawals securely and promptly
- Security Assurance: Detecting and preventing fraud, money laundering, and other illegal activities
- Service Improvement: Analyzing user experience to improve the platform
- Contact: Sending important updates, promotional offers, and support messages
- Legal Compliance: Compliance with Applicable Laws and Regulations
- Responsible Gaming: Identifying at-risk behavior and providing timely support
You can opt out of marketing messages at any time. Update your notification preferences in Account Settings or reach out to our support team.
Cookie Policy
Cricketx uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.
The cookies we use:
- Essential Cookies: Essential for maintaining login sessions and delivering core services. Disabling these will prevent the platform from functioning properly.
- Performance Cookies: Used to track page load times and detect errors. This information is collected anonymously.
- Functionality Cookies: Remembers your preferred language, theme, and other settings.
- Analytics Cookies: Used to understand how users interact with the site. This data is fully anonymized.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to certain features.
Data Sharing Policy
Cricketx does not sell or rent your personal data to any third party. However, limited information may be shared with trusted partners to deliver our services:
- Payment Processors: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions
- Identity Verification Services: Data may be shared with authorized verification services to complete the KYC process
- Law Enforcement Agencies: Information may be disclosed in response to lawful requests from courts or government authorities
- Technology Partners: Cloud and hosting providers may have limited access to data for platform operations
Every partner operates under a strict confidentiality agreement and is prohibited from using your information for their own purposes.
We will never sell your data to advertisers, data brokers, or marketing companies — that is our firm policy.
Data Retention Period
We only retain your data for as long as necessary. Retention periods vary depending on the type of information:
- Account Information: For the duration of account activity and up to 5 years after closure
- Transaction Records: Minimum 7 years as required by legal obligations
- KYC Documents: Up to 5 years after account closure
- Log Files & Session Data: Up to 90 days
- Marketing Preferences: Immediately upon unsubscription
After the specified retention period, data is securely deleted or anonymized.
Technical Data Protection Measures
Cricketx uses industry-standard technology to protect your data. Our security measures include:
- SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted
- AES-256 Encryption: Stored sensitive data is secured with bank-grade encryption
- Two-Factor Authentication (2FA): Add an extra layer of security to your account
- Firewall Protection: Protection against unauthorized access and DDoS attacks
- Regular Security Audits: Regular security assessments conducted by third-party experts
- Restricted Access: Only authorized personnel have access to your data
- Real-Time Monitoring: Real-time detection of suspicious activity
If you notice any security vulnerability or suspicious activity, please report it to support@cricketx.ws immediately.
Your Rights
Under cricketx's privacy policy, you have the following rights:
You can find out exactly what information we hold about you and how it is being used.
You may request corrections to any inaccurate or outdated information at any time.
Your data will be deleted upon request, unless we are required to retain it by law.
You may request that your data be restricted to specific purposes only.
You may request a copy of your data in a structured, portable format.
You may object to your data being used for marketing or profiling purposes.
To exercise any of these rights support@cricketx.ws- Email us and we will do our best to respond within 30 business days.
Third-Party Services & Links
The cricketx platform may integrate certain third-party services, such as payment gateways or analytics tools. These services operate under their own privacy policies.
- Payment gateways (bKash, Nagad, Rocket) operate under their own respective policies
- Analytics tools collect data anonymously
- Cricketx is not responsible for the privacy practices of third-party platforms
- You are encouraged to review the privacy policies of any third-party services before use
Children's Privacy
Cricketx strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.
- Age verification is mandatory at the time of registration
- Age is verified as part of the KYC process
- Any account identified as belonging to a minor will be closed immediately
- Any data belonging to minors will be deleted immediately
If you believe your child has been using cricketx, please contact us immediately at support@cricketx.ws.
Privacy Policy Updates
Cricketx may update this Privacy Policy as needed. When changes are made:
- The "Last Updated" date at the top of the page will be revised accordingly
- For significant changes, you will be notified by email or via an in-platform notification
- Continued use of the platform after changes take effect will be considered acceptance of the updated policy
We recommend checking this page regularly to stay informed of any updates.
Contact Us
For any questions or requests regarding our Privacy Policy, please get in touch with us:
- Email: support@cricketx.ws
- Response Time: Usually within 24–48 hours
- Support Hours: 7 days a week, 24 hours a day
To help us process your request promptly, include "Privacy Request" in the email subject line along with the mobile number or email address linked to your account.
We don't just say it — we're committed to protecting your privacy in everything we do
Every transaction and piece of personal information you share on cricketx is protected with AES-256 and SSL/TLS encryption — the same standard used by banks. Your data is never exposed.
Cricketx never sells or rents your personal data to third parties. Your information is used solely to provide and improve your experience on the platform.
You have full control to view, correct, or delete your data at any time — through Account Settings or by contacting our support team.
Cricketx systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed immediately.
Our Privacy Policy is written in plain, straightforward language — no complex legal jargon or hidden clauses. You'll always know exactly how your information is being used.
Our Bengali support team is available around the clock for any questions or concerns about data privacy — day or night, we're here.
Sign up with cricketx — built on a transparent privacy policy and bank-grade security — and enjoy a special welcome bonus on your first deposit.