For many, cricket betting is a form of entertainment — there's nothing quite like placing a bet on your favourite team while watching the match. But like any form of entertainment, betting requires boundaries. At cricketx, we believe that Responsible Gaming This isn't just a policy — it's our commitment to every user.
It's not always easy to notice when betting shifts from entertainment to a problem. Maybe you lost a bet and wanted to win it back, then one more, then another — and just like that, you can find yourself caught in a cycle without even realising it. On this page, we walk you through how to break that cycle, the tools available to you, and where to get help — all in one place.
Betting should never be seen as a way to earn money. It's entertainment — never wager more than you can afford to lose.
What is Responsible Gaming?
Responsible gaming means keeping betting a small part of life's entertainment — one that doesn't harm your finances, family relationships, or mental wellbeing. The core principles of responsible gaming at cricketx are:
- Only bet with money whose loss won't affect your day-to-day life
- Set a Daily Budget and Stick to It
- Avoid placing bets immediately after a loss when you're feeling angry or frustrated
- Treat Betting as Fun, Not a Source of Income
- Take regular breaks and make time for other activities you enjoy
- Don't stop spending time with family and friends
How Do You Know When It's Becoming a Problem?
Recognizing problem betting behavior is the first step. If any of the following signs apply to you, it's time to seek help:
- Regularly spending beyond your set budget
- Placing larger bets to try to recover losses
- Lying or hiding the truth about your betting
- Betting with money meant for bills or debts
- Feeling restless or irritable when not betting
- Unable to focus on work, family, or studies
- Unable to cut down or stop betting despite trying
If you identify with more than three of the signs above, don't wait — contact cricketx Support or activate Self-Exclusion now.
For Your Family & Loved Ones
Sometimes a family member is the first to notice that a loved one's betting is becoming a problem. If someone in your family is struggling, have an open and honest conversation with them — be supportive, not judgmental. The cricketx support team is ready to assist family members too.
Answer the following questions honestly. If you answer "Yes" to more than three, consider seeking help.
Cricketx offers a powerful set of tools to help you keep your betting experience safe and in control
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period — so impulsive decisions are kept in check.
After you've been betting for a set amount of time, cricketx will send you a reminder. Choose your own break interval — 30 minutes, 1 hour, or 2 hours — and the app will let you know when it's time.
If you need a short break, activate a cooling-off period lasting anywhere from 24 hours to 30 days. Betting will be completely suspended during this time. The break gives you space to clear your head and reflect on your situation.
If you need a longer break, Self-Exclusion is available from 6 months up to 5 years. During this period, your account will be completely inactive and no marketing communications will be sent to you.
View your full betting history, win/loss stats, and spending patterns all in one place. Analysing your own behaviour helps you spot problems early.
Cricketx is strictly for users aged 18 and above. Age is verified through a rigorous KYC process at registration. Any account found to belong to a minor is closed immediately.
Seeking help is a sign of strength, not weakness. cricketx is always here for you.
Our Bengali-speaking support team is available 24/7. Email us at support@cricketx.ws or connect via live chat.
Log in and go to the "Responsible Gaming" section in your account settings. From there, you can directly activate deposit limits, session reminders, or a cooling-off period.
Email us at support@cricketx.ws with the subject line "Responsible Gaming Support". Our dedicated team will respond within 24 hours.
If a family member believes their loved one is struggling with problem betting, they are welcome to contact us too. We're here to support families as well.
Start Today — Small Steps Lead to Big Changes
Start by deciding how much you can comfortably spend on entertainment each month. Think of this budget as money you're prepared to lose.
Go to Account Settings on cricketx and enable deposit limits and session time reminders. Put technology to work for you.
Review your betting history once a week. Is your spending within budget? Is your time under control? Be honest with yourself.
Feel like you've been betting a bit too much this week? Activate a cooling-off period. Taking a break is the smart move.
If things feel out of control, reach out to cricketx support. Asking for help is a sign of strength.
Simple answers to the most frequently asked questions
Betting at cricketx is about more than wins and losses — it's a safe, responsible entertainment experience. Join today and enjoy cricket betting with all our protection tools at your disposal.